Managed IT Services

Our fully managed suite of services provides clients with peace of mind, all day every day

CONTACT US FOR A TECHNOLOGY ASSESSMENT

Proactive Support for Your Business

Roebuck offers a fully managed suite of infrastructure management and cybersecurity protection services that provide real-time visibility and constant proactive monitoring. Our engineers observe network traffic; protect against cyberattack; apply software and security patches; confirm integrity of backup, disaster recovery, and business continuity platforms; and remediate issues to eliminate or minimize business impact – often resolving situations before concerns would have been recognized.

KEY FEATURES

  • Proactive, continuous Remote Monitoring and Management that includes network availability status, software and security patch management, endpoint (antivirus and malware) protection, and threat mitigation
  • U.S.-based Help Desk Support staffed with certified technicians available 24 hours a day, 7 days a week, 365 days a year
  • Backup and Disaster Recovery to verify data integrity of business-critical information, utilizing a secure and reliable platform that is accessible when needed
  • Simplified protection and administration of tablets and smartphones with Mobile Device Management (MDM)
  • IT Strategy Consultation empowers digital transformation by leveraging our subject-matter experts and innovation officers to solve an immediate concern or utilize metrics and best practices to navigate an overall technology strategy
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Roebuck’s Help Desk, NOC (Network Operations Center), and SOC (Security Operations Center) have greater than 80% rate of resolution via remote access.

Network Visibility

Do you know if your servers and workstations are patched and up-to-date, and if endpoint protection is current? Our dashboards offer complete visibility into IT inventory and trouble tickets, providing business insights to make informed decisions. Enjoy peace of mind with readily accessible information, custom-designed to monitor and manage the technology supporting your business. Utilize the information to project technology requirements in support of financial business planning. Transform your information technology from a cost center to a competitive advantage.

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Additional Resources

Remote Monitoring and Management

Help Desk

Backup and Disaster Recovery

Mobile Device Management (MDM)

Hear about our clients’ experience

Collaborating with the team at Roebuck Technologies

Partnering with Roebuck Technologies has streamlined the management of our technology, which includes servers, workstations, networking, storage, backups, Office 365, and much more. As an added bonus, Roebuck Technologies manages routine details such as anti-virus definitions, software patching, and warranty expirations, while providing us with access to a dashboard offering visibility into all of our systems. We wanted a partner that would facilitate an environment where our IT worked for us – and the Roebuck platform makes that happen, thus improving the productivity of our internal IT staff.


Office Manager and Network Administrator
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