Roebuck Technologies continues to monitor developments surrounding COVID-19 to ensure the health and safety of our team members while mitigating business impacts for our clients and partners.
We are following best practices issued by the World Health Organization (WHO), Centers for Disease Control (CDC), and other governmental authorities. Some of the proactive measures we are taking to protect the health and safety of our customers and employees include:
- We have implemented remote work arrangements for team members who can perform their job function remotely
- We have limited travel except in situations deemed necessary for client business continuity
- Employees are required to self-isolate if (a) an immediate family member is asked by his or her employer to self-isolate due to suspected COVID-19 exposure, (b) they have spent time around someone who has tested positive for COVID-19 or who they suspect has had or has COVID-19, (c) they begin exhibiting signs or symptoms of COVID-19.
You can expect continued quality customer support, service, and sales from the Roebuck team. Your data security is vital to us. Rest assured that all employees accessing client networks remotely do so through a dual authentication Virtual Private Network (VPN).
We ask for your patience as you may experience a slight delay in response time as we strive to assist all our clients with new and unexpected challenges, as many of our customers also transition to working remotely.
Our hearts go out to all who have been affected by this health emergency. And we are grateful to all the healthcare workers, local communities and governments working to contain this pandemic.
If you have any questions or concerns, please let us know.
