Many businesses are unsure how to build the most effective solution to fulfill their needs for technology support – is it better to hire an individual generalist, a team of experts, or co-manage with a company that specializes in IT services? IT roles require a broad set of skills, and hiring people with the perfect combination of expertise to manage all facets effectively is nearly impossible.

Reflecting on the last 12 months, 2020 was a watershed year in many ways. The health crisis sparked by the COVID-19 pandemic and subsequent changes in lifestyles across the world disrupted many social and commercial institutions. With most people encouraged to stay in homes to help curb the spread of the virus, more business processes migrated to the digital world.

The‌ “‌Information‌ ‌Age”‌ ‌has‌ ‌shaped‌ ‌our‌ ‌lives‌ ‌and‌ ‌the‌ ‌way‌ ‌we‌ ‌conduct‌ ‌business because of proliferation of the Internet.‌ ‌The impact of technology on daily life and business strategy is positioned to continue into the future.

The year 2020 will forever be remembered because of the global health crisis brought about by the COVID-19 pandemic. Because of computer viruses and nefarious actors, 2020 was also a year marked by a sharp increase in cybercrime.

As people around the globe were shuttered in residences under government-mandated lockdowns, many businesses implemented work-from-home protocols.

The COVID-19 pandemic has resulted in more businesses having employees working remotely than ever before. While remote and hybrid arrangements allow employees to work in disparate locations, the ability of teams to serve clients and work together effectively depends on the quality of communication tools.

Employee engagement describes the deep emotional connection an employee can feel toward a company and its values or goals.

When employees are sufficiently engaged, they invest time and effort into their job with passion driven not just by personal gain, but by the desire to truly contribute to the good of the company.

Cybersecurity Awareness Month, observed every October, was launched by the National Cyber Security Alliance and the U.S. Department of Homeland Security in 2004 to ensure every American has resources needed to stay safer and more secure online. The month of Halloween is an apt time to consider “horror stories” of insidious cyberattacks that impact businesses across the U.S., and how threats can be mitigated by implementing a system of cybersecurity defenses.

Technology is a significant and necessary aspect of business in the 21st century. Organizations have adopted different solutions to effectively integrate IT expertise into processes and infrastructure. Some companies have built internal expertise, hiring a specialized group of IT experts as permanent members of the team.

For a business to be successful, hiring and maintaining the right team of people is crucial. No matter the business model and physical or intellectual assets, it is people who turn ideas into action.

Individuals with the right skills and capabilities to perform necessary roles are needed to fill gaps in an organization and achieve scale in corporate strategy.

Every now and then, an email with a catchy subject line appears in your inbox and you click on it, either because you’re curious about the subject or you assume the sender is trustworthy. Unfortunately, this is how most cyberattacks tend to begin – with a single click.